Returns & Exchanges

We want you to be completely satisfied with your purchase, which is why we offer a 30-day return period for most fashion and sun-protection items. All proceeds from your purchase support Cancer Council’s research, prevention, and support services.

1

Check Eligibility

Ensure your items are unworn, unwashed, and have all original tags attached within 30 days of the delivery date.

2

Initiate Your Return

Visit our online returns portal with your order number and email address to select the items you wish to send back.

3

Pack and Post

Securely package your items and attach the provided shipping label before dropping the parcel at any Australia Post location.

4

Receive Your Refund

Once our warehouse team inspects the returned goods, we will process your refund or exchange within 7-10 business days.

📅

30-Day Window

Return within 30 days of delivery

📦

Free Returns

Prepaid shipping label provided

💳

Fast Refunds

5-7 business days processing