Frequently Asked Questions
Everything you need to know about shopping with purpose and sun protection.
How do I know what size to order in your sun-protective clothing?
Each product page features a detailed size guide. We recommend measuring yourself and comparing your results to our charts, as our UPF50+ garments are designed for both comfort and maximum skin coverage.
What is the UPF rating of your apparel and hats?
All our fashion items are rigorously tested and rated UPF50+, which is the highest possible sun protection rating for fabrics, blocking out at least 98% of harmful UV radiation.
How much does shipping cost within Australia?
We offer a flat shipping rate of $9.95 for standard delivery. Orders over $100 qualify for free standard shipping. Express shipping options are also available at checkout for an additional fee.
What is your return policy for fashion items?
We offer a 30-day return policy for most items, provided they are unworn, have original tags attached, and are in resalable condition. Please note that for hygiene reasons, swimwear must have the protective liner intact.
Where do the proceeds from my purchase go?
When you shop with us, 100% of the profits go directly toward Cancer Council's vital research, prevention programs, and support services for those affected by cancer.
How should I care for my UPF50+ clothing to maintain its protection?
To preserve the UV-blocking properties, we recommend a cold gentle machine wash with mild detergent. Avoid bleach and tumble drying; instead, line dry in the shade to extend the life of the fabric.